Things that Bug...

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Voice-prompted phone trees. They NEVER understand me. Ever. They took an obnoxious IVR concept and made it even worse, if that was possible. And most places are adopting them. Can those darn things understand anyone who speaks English? Today it was Fedex. Yesterday it was the travel agent. They sound so chipper and happy, even when they don't understand a single word I reply with.
I like to share what I learn, and I like to learn from others.

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